Returns & Exchanges
At PerfumeAddiction, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a hassle-free return or exchange on all unopened and unused products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization Number.
- 2.Secure the Fragrance
Carefully pack the perfume in its original, unopened cellophane-wrapped box and place it inside a sturdy shipping carton with protective padding.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring all previous shipping marks are covered.
- 4.Receive Refund or Credit
Once our quality control team inspects the returned item, we will process your refund to the original payment method or issue a store credit within 5-7 business days.